CIST SERVICE REQUEST TICKETS
View submitted CIST service requests
| Request No. | Office | Request Type | Priority | Status | Details | View |
|---|---|---|---|---|---|---|
| CIST-2026-0052 | Center for Social Action |
Network
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Low | Completed |
Mahina po masyado ang connection namin sa office
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| CIST-2026-0051 | CSA |
Network
|
High | Completed |
low internet connection
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| CIST-2026-0050 | CRA Records (College) |
Device Repair
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Urgent | New |
The monitor of Maam Sancha is running into problems
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| CIST-2026-0049 | CLRI |
Network
|
High | Completed |
Ustable connecion
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| CIST-2026-0048 | Center for Guidance Services and Testing |
Device Repair
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Urgent | Completed |
"A printer's ink pad is at the end of its service life. Please contact Epson Support"
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| CIST-2026-0047 | TESDA Office/ Computer Sytem Servicing and Testing Center |
Device Repair
|
Urgent | On Hold |
Request for technical assistance regarding the office-owned laptop, which is currently unable to connect to the office Wi-Fi network.
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| CIST-2026-0046 | CLRI |
Device Repair
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Urgent | Completed |
Printer reset.
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| CIST-2026-0045 | CRA Records (College) |
Network
|
High | Completed |
No internet connection sa unit ni maam Sancha. Thank you!
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| CIST-2026-0044 | CRA Records (College) |
Google Workspace
|
High | Completed |
Request to create CMC Email accounts for MBA Students
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| CIST-2026-0043 | Social Work |
Network
|
Urgent | Completed |
No internet connection since August 17, 2026 (Monday) afternoon
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| CIST-2026-0042 | MAed-Educ Admin |
Google Workspace
|
Urgent | In Progress |
Good day, I can't access my cmc email account, USER NAME:kaaguilar@cmc.edu.ph and the password: cmc online. June 18 pa po ako na enroll. Thank you
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| CIST-2026-0041 | Center for Human Capital Dev’t & Mgt. |
Device Repair
|
Urgent | Completed |
We uninstalled WPS, but it’s still there.
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| CIST-2026-0040 | CIAL |
Google Workspace
|
Urgent | Completed |
Hindi ma open sa chrome ang CIAL na gmail/account but i can access it to my phone.
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| CIST-2026-0039 | COLLEGE OF CIVIL ENGINEERING EDUCATION |
Network
|
Medium | Completed |
NO INTERNET CONNECTION
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| CIST-2026-0038 | CRA Records (College) |
Google Workspace
|
High | Completed |
Need assistance for creating google accounts for MBA Students
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| CIST-2026-0037 | MAED- ENGLISH 1 |
Google Workspace
Others
|
Urgent | Completed |
GOOD DAY PO, MY CONCERN PO IS, HINDI KO PO MA ACCESS AND CMC EMAIL KO PO, WHICH IS, USER NAME(jcalibay@cmc.edu.ph AND THE PASSWORD; cmc online. JULY 2, 2026 PO AKO NA ENROLLED. THANK YOU PO!
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| CIST-2026-0036 | Graduate School |
Others
|
High | Completed |
Please activate my CMC email account, jarubis@cmc.edu.ph, which was given to me on July 10 but is still inaccessible until now. Thank you.
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| CIST-2026-0035 | Psychology |
Google Workspace
|
High | On Hold |
When trying to access my institutional email: jdelector@cmc.edu.ph it only shows this message: Your sign-in settings don’t meet your organization’s 2-Step Verification policy. Contact your admin for more info.
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| CIST-2026-0034 | Psychology |
Google Workspace
|
High | On Hold |
I can't use my institutional email and it only shows this message: Your sign-in settings don’t meet your organization’s 2-Step Verification policy. Contact your admin for more info.
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| CIST-2026-0033 | Master of Arts in Education Major in English |
Google Workspace
|
High | On Hold |
Recover CMC Email
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| CIST-2026-0032 | MAEd- Educ Admin |
Google Workspace
Others
|
High | On Hold |
I can't access my CMC Email (Wrong password)
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| CIST-2026-0031 | Graduate School |
System
Others
|
Urgent | Completed |
I can't access my email account, and every time I try to access, it prompted, "Your sign-in settings don’t meet your organization’s 2-Step Verification policy. Contact your admin for more info." Pls considered it as urgent matter so that I can acommunicate my students in 2nd term. Thanks and God Bless!
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| CIST-2026-0030 | chh college |
Network
|
Urgent | In Progress |
unstable network
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| CIST-2026-0029 | MAEd - Educ. Admin |
Others
|
High | Completed |
CMC Account
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| CIST-2026-0028 | MAED-English |
Others
|
Urgent | Completed |
I am currently using my personal gmail account. I am kindly requesting the activation of my CMC official school email. Please assist in activating this account and sending the necessary login details. Thank you.
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| CIST-2026-0027 | MaEd English 1st year |
Others
|
Urgent | Completed |
no CMC email
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| CIST-2026-0026 | college of criminal justice education |
Google Workspace
|
High | Completed |
need verification for admin, shaicampana@cmc.edu.ph
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| CIST-2026-0025 | research |
Google Workspace
|
High | Completed |
Verification problem.
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| CIST-2026-0024 | CENTER FOR SCHOLARSHIP AND AID |
Google Workspace
|
High | Completed |
CANT ACCESS MY CMC EMAIL ACCOUNT
scholarship@cmc.edu.ph
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| CIST-2026-0023 | scholarship |
Google Workspace
|
Urgent | Completed |
I cannot check my email and drive. Problem with verification.
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| CIST-2026-0022 | CRA Records (College) |
Google Workspace
|
Urgent | Completed |
I cannot access my CMC Email even though I have logged in my password.
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| CIST-2026-0021 | CRA Records (College) |
Google Workspace
|
High | Completed |
Assistance of creating CMC Email accounts for MBA Students. Salmorin, Rhyan Jaye D., Gulada, Jessa Mae R., Dando, Maricel L.
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| CIST-2026-0020 | MIS OFFICE |
Google Workspace
|
Urgent | Completed |
I am currently using my personal Gmail account (bautistabuenaventurada@gmail.com) to access school platforms. I am requesting the activation of my official institutional Google Workspace account (bbautista@cmc.edu.ph) so I can properly transition all academic communications, coursework, and LMS access to my official school email. Please assist in activating this account and sending the necessary login details.
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| CIST-2026-0019 | CABME |
Device Repair
|
High | In Progress |
Settings and Windows App are crashing
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| CIST-2026-0018 | Master of Arts in Education Major in English |
Others
|
High | In Progress |
Request for a technical team to help us facilitate the Webinar on August 16, 2026 at 1-5 PM. We kindly request assistance during the preliminaries, specifically in playing the AVP for the Invocation, Lupang Hinirang, Kidapawan Hymn, and CMC Hymn.
Additionally, your presence during the meeting is requested to ensure the smooth flow of the technicalities of the program.
Thank you so much.
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| CIST-2026-0017 | Annex |
Device Repair
|
High | Completed |
blinking red and not functioning
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| CIST-2026-0016 | Center for Human Capital Dev’t & Mgt. |
Device Repair
|
Urgent | Completed |
The printer’s ink pad is already full.
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| CIST-2026-0015 | CRA Records (College) |
System
|
Urgent | On Hold |
Cannot print grades from ERP system
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| CIST-2026-0014 | Master of Arts in Education Major in English |
Others
|
Medium | In Progress |
In line with the academic requirements and activities under MA 701 - Philosophical and Social Theories in Education, we would like to respectfully request your technical assistance and support in providing a Zoom meeting link for our upcoming webinar with the theme, “Future-Ready English Classrooms: Integrating AI, Inclusive Pedagogy, and Safe Learning Environments.” The webinar is scheduled for August 16, 2026, from 02:00 PM to 05:00 PM.
We would also like to ask for assistance in connecting the Webinar to Facebook Live using the CMC Graduate School page.
Thank you so much.
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| CIST-2026-0013 | vp admin |
Network
|
High | Completed |
problem on lan wifi due to rat attack.
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| CIST-2026-0012 | CHCDM |
Network
|
Medium | Completed |
My PC has no signal/Internet connection
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| CIST-2026-0011 | CRA Records (College) |
Device Repair
|
High | Ongoing |
Printer of Ma'am Florence Alcano would not turn on.
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| CIST-2026-0010 | MBA Program |
Others
|
High | Completed |
Request assistance during our online zoom activity for MBA program on August 9, 2026 at 1pm to 5pm.
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| CIST-2026-0009 | CTE |
Others
|
High | Completed |
To use the zoom link for activity.
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| CIST-2026-0008 | Center for Learning Resource and Information |
Network
|
Urgent | Completed |
No internet connection.
|
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| CIST-2026-0007 | CLRI |
Others
|
Medium | Completed |
can't open cmc email
|
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| CIST-2026-0006 | Center for Records and Admissions-Records |
Device Repair
|
High | Completed |
PC automatically boots into BIOS and does not load Windows.
|
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| CIST-2026-0005 | CCJE |
Device Repair
|
Medium | On Hold |
Dili Siya maka print sa tanan laptop halos naka black ang among mga laptop ,pwede lng sya maka photo copy tapos naga blink ang ink
|
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| CIST-2026-0004 | CGST |
Others
|
Urgent | In Progress |
The CGST respectfully requests the official email addresses of all Fourth-Year College of Teacher Education (CTE) students, organized by program. This request is urgent as the online psychological assessment is scheduled for tomorrow. The email addresses will be used solely to disseminate the official assessment link, instructions, and reminders. Email is preferred over Messenger as it provides a more formal, professional, and reliable channel for official assessment-related communications.
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| CIST-2026-0003 | CRA |
System
|
Urgent | Ongoing |
The system is currently unavailable
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| CIST-2026-0002 | CENTER FOR STUDENT SUCCESS |
Device Repair
|
Urgent | On Hold |
Request for inspection and assessment of a donated equipment/item that is currently non-functional. The item was received through donation and requires technical evaluation to determine its condition, identify the cause of the malfunction, and assess whether it can still be repaired and utilized by the office. Kindly conduct the necessary inspection and provide appropriate recommendations.
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| CIST-2026-0001 | CIST |
Others
|
Low | Completed |
REQUEST TO PROVIDE ALL CUSTOMER TRANSACTION AND SERVICE FORMS ONLINE
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