CIST SERVICE REQUEST TICKETS

View submitted CIST service requests

Request No. Office Request Type Priority Status Details View
CIST-2026-0052 Center for Social Action
Network
Low Completed
Mahina po masyado ang connection namin sa office
CIST-2026-0051 CSA
Network
High Completed
low internet connection
CIST-2026-0050 CRA Records (College)
Device Repair
Urgent New
The monitor of Maam Sancha is running into problems
CIST-2026-0049 CLRI
Network
High Completed
Ustable connecion
CIST-2026-0048 Center for Guidance Services and Testing
Device Repair
Urgent Completed
"A printer's ink pad is at the end of its service life. Please contact Epson Support"
CIST-2026-0047 TESDA Office/ Computer Sytem Servicing and Testing Center
Device Repair
Urgent On Hold
Request for technical assistance regarding the office-owned laptop, which is currently unable to connect to the office Wi-Fi network.
CIST-2026-0046 CLRI
Device Repair
Urgent Completed
Printer reset.
CIST-2026-0045 CRA Records (College)
Network
High Completed
No internet connection sa unit ni maam Sancha. Thank you!
CIST-2026-0044 CRA Records (College)
Google Workspace
High Completed
Request to create CMC Email accounts for MBA Students
CIST-2026-0043 Social Work
Network
Urgent Completed
No internet connection since August 17, 2026 (Monday) afternoon
CIST-2026-0042 MAed-Educ Admin
Google Workspace
Urgent In Progress
Good day, I can't access my cmc email account, USER NAME:kaaguilar@cmc.edu.ph and the password: cmc online. June 18 pa po ako na enroll. Thank you
CIST-2026-0041 Center for Human Capital Dev’t & Mgt.
Device Repair
Urgent Completed
We uninstalled WPS, but it’s still there.
CIST-2026-0040 CIAL
Google Workspace
Urgent Completed
Hindi ma open sa chrome ang CIAL na gmail/account but i can access it to my phone.
CIST-2026-0039 COLLEGE OF CIVIL ENGINEERING EDUCATION
Network
Medium Completed
NO INTERNET CONNECTION
CIST-2026-0038 CRA Records (College)
Google Workspace
High Completed
Need assistance for creating google accounts for MBA Students
CIST-2026-0037 MAED- ENGLISH 1
Google Workspace
Others
Urgent Completed
GOOD DAY PO, MY CONCERN PO IS, HINDI KO PO MA ACCESS AND CMC EMAIL KO PO, WHICH IS, USER NAME(jcalibay@cmc.edu.ph AND THE PASSWORD; cmc online. JULY 2, 2026 PO AKO NA ENROLLED. THANK YOU PO!
CIST-2026-0036 Graduate School
Others
High Completed
Please activate my CMC email account, jarubis@cmc.edu.ph, which was given to me on July 10 but is still inaccessible until now. Thank you.
CIST-2026-0035 Psychology
Google Workspace
High On Hold
When trying to access my institutional email: jdelector@cmc.edu.ph it only shows this message: Your sign-in settings don’t meet your organization’s 2-Step Verification policy. Contact your admin for more info.
CIST-2026-0034 Psychology
Google Workspace
High On Hold
I can't use my institutional email and it only shows this message: Your sign-in settings don’t meet your organization’s 2-Step Verification policy. Contact your admin for more info.
CIST-2026-0033 Master of Arts in Education Major in English
Google Workspace
High On Hold
Recover CMC Email
CIST-2026-0032 MAEd- Educ Admin
Google Workspace
Others
High On Hold
I can't access my CMC Email (Wrong password)
CIST-2026-0031 Graduate School
System
Others
Urgent Completed
I can't access my email account, and every time I try to access, it prompted, "Your sign-in settings don’t meet your organization’s 2-Step Verification policy. Contact your admin for more info." Pls considered it as urgent matter so that I can acommunicate my students in 2nd term. Thanks and God Bless!
CIST-2026-0030 chh college
Network
Urgent In Progress
unstable network
CIST-2026-0029 MAEd - Educ. Admin
Others
High Completed
CMC Account
CIST-2026-0028 MAED-English
Others
Urgent Completed
I am currently using my personal gmail account. I am kindly requesting the activation of my CMC official school email. Please assist in activating this account and sending the necessary login details. Thank you.
CIST-2026-0027 MaEd English 1st year
Others
Urgent Completed
no CMC email
CIST-2026-0026 college of criminal justice education
Google Workspace
High Completed
need verification for admin, shaicampana@cmc.edu.ph
CIST-2026-0025 research
Google Workspace
High Completed
Verification problem.
CIST-2026-0024 CENTER FOR SCHOLARSHIP AND AID
Google Workspace
High Completed
CANT ACCESS MY CMC EMAIL ACCOUNT scholarship@cmc.edu.ph
CIST-2026-0023 scholarship
Google Workspace
Urgent Completed
I cannot check my email and drive. Problem with verification.
CIST-2026-0022 CRA Records (College)
Google Workspace
Urgent Completed
I cannot access my CMC Email even though I have logged in my password.
CIST-2026-0021 CRA Records (College)
Google Workspace
High Completed
Assistance of creating CMC Email accounts for MBA Students. Salmorin, Rhyan Jaye D., Gulada, Jessa Mae R., Dando, Maricel L.
CIST-2026-0020 MIS OFFICE
Google Workspace
Urgent Completed
I am currently using my personal Gmail account (bautistabuenaventurada@gmail.com) to access school platforms. I am requesting the activation of my official institutional Google Workspace account (bbautista@cmc.edu.ph) so I can properly transition all academic communications, coursework, and LMS access to my official school email. Please assist in activating this account and sending the necessary login details.
CIST-2026-0019 CABME
Device Repair
High In Progress
Settings and Windows App are crashing
CIST-2026-0018 Master of Arts in Education Major in English
Others
High In Progress
Request for a technical team to help us facilitate the Webinar on August 16, 2026 at 1-5 PM. We kindly request assistance during the preliminaries, specifically in playing the AVP for the Invocation, Lupang Hinirang, Kidapawan Hymn, and CMC Hymn. Additionally, your presence during the meeting is requested to ensure the smooth flow of the technicalities of the program. Thank you so much.
CIST-2026-0017 Annex
Device Repair
High Completed
blinking red and not functioning
CIST-2026-0016 Center for Human Capital Dev’t & Mgt.
Device Repair
Urgent Completed
The printer’s ink pad is already full.
CIST-2026-0015 CRA Records (College)
System
Urgent On Hold
Cannot print grades from ERP system
CIST-2026-0014 Master of Arts in Education Major in English
Others
Medium In Progress
In line with the academic requirements and activities under MA 701 - Philosophical and Social Theories in Education, we would like to respectfully request your technical assistance and support in providing a Zoom meeting link for our upcoming webinar with the theme, “Future-Ready English Classrooms: Integrating AI, Inclusive Pedagogy, and Safe Learning Environments.” The webinar is scheduled for August 16, 2026, from 02:00 PM to 05:00 PM. We would also like to ask for assistance in connecting the Webinar to Facebook Live using the CMC Graduate School page. Thank you so much.
CIST-2026-0013 vp admin
Network
High Completed
problem on lan wifi due to rat attack.
CIST-2026-0012 CHCDM
Network
Medium Completed
My PC has no signal/Internet connection
CIST-2026-0011 CRA Records (College)
Device Repair
High Ongoing
Printer of Ma'am Florence Alcano would not turn on.
CIST-2026-0010 MBA Program
Others
High Completed
Request assistance during our online zoom activity for MBA program on August 9, 2026 at 1pm to 5pm.
CIST-2026-0009 CTE
Others
High Completed
To use the zoom link for activity.
CIST-2026-0008 Center for Learning Resource and Information
Network
Urgent Completed
No internet connection.
CIST-2026-0007 CLRI
Others
Medium Completed
can't open cmc email
CIST-2026-0006 Center for Records and Admissions-Records
Device Repair
High Completed
PC automatically boots into BIOS and does not load Windows.
CIST-2026-0005 CCJE
Device Repair
Medium On Hold
Dili Siya maka print sa tanan laptop halos naka black ang among mga laptop ,pwede lng sya maka photo copy tapos naga blink ang ink
CIST-2026-0004 CGST
Others
Urgent In Progress
The CGST respectfully requests the official email addresses of all Fourth-Year College of Teacher Education (CTE) students, organized by program. This request is urgent as the online psychological assessment is scheduled for tomorrow. The email addresses will be used solely to disseminate the official assessment link, instructions, and reminders. Email is preferred over Messenger as it provides a more formal, professional, and reliable channel for official assessment-related communications.
CIST-2026-0003 CRA
System
Urgent Ongoing
The system is currently unavailable
CIST-2026-0002 CENTER FOR STUDENT SUCCESS
Device Repair
Urgent On Hold
Request for inspection and assessment of a donated equipment/item that is currently non-functional. The item was received through donation and requires technical evaluation to determine its condition, identify the cause of the malfunction, and assess whether it can still be repaired and utilized by the office. Kindly conduct the necessary inspection and provide appropriate recommendations.
CIST-2026-0001 CIST
Others
Low Completed
REQUEST TO PROVIDE ALL CUSTOMER TRANSACTION AND SERVICE FORMS ONLINE